Frequently asked questions

What is your return and exhcange policy?

No returns due to COVID-19. We would like for everyone to stay safe. Thank you for your understanding.

What is your shipping policy?

All orders will be shipped 3-5 business days from transaction.

Do you offer wholesale and candle making courses?

Whether it’s a special occasion or an everyday need Church Girl Candles will be delighted to meet your wholesale needs. Church Girl Candles will be honored to help you host your very own candle making party. Email us at info@churchgirlcandles for more details.

Why can’t I burn my candle more than four hours at a time?

The wick will collect carbon. Carbon can cause your wick mushroom producing a large flame.

Why should I trim my wick?

Trimming wicks can prolong the life of your candle. A longer wick can cause uneven burning, flaring, and sooting.

Why can I not smell my small candle in my large room?

Larger rooms may need more than one “small” candle. A general rule is one 8 oz candle for every 10 sq feet.

Why can’t I place my candle near sunlight?

Candles placed in direct sunlight can cause it to melt due to bright light and/or over exposed heat.

Why are your candles only white in color?

Our candles are free from dyes making it eco-friendly to give you a cleaner burn.

How do I care for my soy candles?

Remember to trim the wick before lighting. DO NOT burn candle more than 4 hours at a time. DO NOT leave candle burning unattended. DO NOT move candle while lit. Avoid placing candle in direct sunlight or harsh indoor lighting. Keep candle away from children, pets, open windows, and fans. STOP use when ¼ wax remain.

How do I care for my wax melts?

Remove packaging before use. DO NOT add water. DO NOT melt on stovetop or in non-approved appliances. Use ONLY in well ventilated areas away from flammable objects. STOP use when ½ wax remain.